Exchange Policy

Beyou does not accept returns and only offers exchanges or store credit.

No exchange for sale items during sale period or on promotional free item products. No items purchased at pop ups are eligible for exchanges.

For your hygiene safety, piercings are not eligible for returns. Any other return fees, will be borne by customers.

Thank you for your support and patience. 


Contact us right away with any concerns, because we want you to be absolutely satisfied with your piece! Non-custom, unworn, undamaged pieces must be exchanged within 14 days of receipt (based on USPS timestamp date received).

To be eligible for exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Returns, Damages, and Repairs

 I will repair for $8+ my material cost. This does not include the price of return shipping. (Broken chains that are not repairable may be purchased separately)

If a ring is purchased and you need a different size.  If you need to exchange it for the same item, send us an email at  We will send you an invoice to cover the cost of shipping $4.55 for the new item as well as a restocking fee of $3.00.